Terms & Conditions
Welcome to Novanza. By using our website and placing an order, you agree to the following terms and conditions.
1. General Information
Novanza is an online store providing quality products to customers. By accessing our website, you agree to follow these terms.
2. Products & Pricing
- All product prices are listed in PKR unless stated otherwise.
- Prices may change without notice.
- We try our best to display accurate product images and descriptions, but slight variations may occur.
3. Orders
- After placing an order, you will receive a confirmation email or message.
- We reserve the right to cancel any order due to stock issues, incorrect pricing, or suspicious activity.
4. Shipping
- Orders are processed within 1–2 business days.
- Delivery time usually takes 3–7 working days depending on your location.
- Delivery delays may occur during holidays or unexpected situations.
5. Payments
We accept:
- Cash on Delivery (COD)
- Online Payment (if available)
6. Customer Responsibilities
Customers must provide accurate:
- Name
- Phone number
- Address
Incorrect details may cause delivery delays.
7. Intellectual Property
All website content including logo, images, and text belongs to Novanza and cannot be copied without permission.
8. Changes to Terms
Novanza reserves the right to update these Terms anytime.